Aug 23, 2014 - Brandeis students, faculty, and staff can download SPSS 23 or 24 from ITS'. A limited number of licenses are available for students. IBM has instructions:. While IBM does not offer live chat, they do have a phone number. In total, there are 5 ways to get in touch with them. The best phone number for IBM is their 800-426-4968 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it.

1. Support Scam

Go to and sign in with your IBM ID and password Provide your Software Site Number and submit the Self-Nomination access request either as the Primary Contact or as a standard user. Await Self-Nomination approval: • If you are the Primary Contact for this site, IBM’s eCustomer Care Team will process your request in approximately 2 business hours. • If you are a standard user, reach out to your Primary Contact to approve your access.

Detailed access management instructions for the Primary Contact may be found under.

For customers entitled to support through a support contract: To open a support request online - • and log in with your IBMid. If you do not have an IBMid, for one. • From the list on the “New service request” screen, select the type of problem you are having. You will need an IBM Customer Number (ICN) to open your service request. Existing ICNs are detected automatically and will help the system determine the kind of support you are entitled to receive. • Complete the required information and submit your request. To open a support request over the phone - • Get your IBM Customer Number (ICN) from your Proof of Entitlement document or your account manager.

Support Scam

• Use this directory to and open a service request. For all other customers: •.