If you do not have a receiver to your wireless mouse, then you are having a Bluetooth mouse, not a wireless mouse. Some of the instructions here might not apply. NOTE: Replace your mouse if it’s over 5 years old. Some of the following fixes require a working pointing device. Try using a pointing pen, a USB mouse, touchpad or speech recognition. If you have previously enabled the remote connection on your Windows 10, or that you have installed Teamviewer, use them as per your own needs. 1: Reinstall the wireless mouse driver NOTE: You should use remote control feature to proceed with the following method. One of the first things you do when you’re having ill-functioned hardware is to reinstall its driver.
Here is how: 1) On your keyboard, press the Windows key and X at the same time, then click Device Manager. 2) Expand Mice and other pointing devices. Right-click your wireless mouse and click Update Driver Software. 3) Click Browse my computer for driver software. 4) Click Let me pick from a list of device drivers on my computer. 5) Un-tick the box for Show compatible hardware.
Select one of the devices listed. Click Next to continue. 6) Click Yes to continue. 7) Restart your computer for the change to take effect. 8) When you restart, go through the process again. When you reach the following window, tick the box for Show compatible hardware. Then select the right driver for you.
Click Next to continue. 9) When the install finishes, update your wireless mouse driver via Device Manager.
Then restart your computer. 10) See if the problem is resolved. 2: Update the mouse driver If your wireless mouse still refuses to work after the method above, it’s likely that you’re using the wrong or outdated driver altogether. There are two ways you can get the right drivers for your wireless mouse: manually or automatically. Manual driver update – You can update your wireless mouse driver manually by going to the manufacturer’s website, and searching for the most recent correct driver for it.
Be sure to choose only drivers that are compatible with your variant of Windows 10. Automatic driver update – If you don’t have the time, patience or computer skills to update your drivers manually, you can do it automatically with. Driver Easy will automatically recognize your system and find the correct drivers for your wireless mouse, and your variant of Windows 10, and it will download and install it correctly: 1) and install Driver Easy. 2) Run Driver Easy and click the Scan Now button. Driver Easy will then scan your computer and detect any problem drivers. 3) Click the Update button next to the flagged mouse device to automatically download and install the correct version of its driver (you can do this with the FREE version). Or click Update All to automatically download and install the correct version of all the drivers that are missing or out of date on your system (This requires thewhich comes with full support and a 30-day money back guarantee.
You’ll be prompted to upgrade when you click Update All). 4) Restart your computer and check to see if Windows 10 can now detect your wireless mouse. 3: Check your hardware, devices and wireless connections 1) Connect your mouse receiver to a different port.